Effective Date: July 15th 2025.
At SERV Food Bank (South East Rocky View Food Bank), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you donate through our website.
1. Information Collection
- When you make a donation via our embedded CanadaHelps form, CanadaHelps may collect personal information such as your name, address, email, donation amount, and payment details.
- SERV Food Bank does not directly collect or store any financial information submitted through the donation form.
2. Use of Personal Information
- Your personal information may be used by SERV Food Bank to issue acknowledgments, provide updates on our work, or thank you for your contribution.
- We may also receive limited donor information from CanadaHelps to maintain accurate donor records.
3. Third-Party Services
- Donations are processed by CanadaHelps, and your use of the donation form is also governed by their Privacy Policy, available at www.canadahelps.org/en/privacy-policy.
4. QR Code Use
- SERV Food Bank uses QR codes to make accessing our donation page more convenient. Scanning the code will direct you to our secure landing page.
- We do not track individual users who scan QR codes beyond basic analytics unless personal information is voluntarily submitted via the donation form.
5. Security
- CanadaHelps uses encryption and other security safeguards to protect your personal and payment information.
- SERV Food Bank takes precautions to ensure our website and embedded donation forms are securely managed and updated.
6. Your Consent
- By making a donation through our website, you consent to the collection and use of your information as described in this policy.
7. Contact Us
If you have questions about your privacy or how your information is used, please contact:
📧 Email: executive.director@servfoodbank.ca
đź“Ť Address: Located behind Langdon Community Church on Centre Street, Langdon, AB, Canada, T0J 1X0